Building Expert Business Solutions with Zoho CRM
- Paperback: 352 pages
- Publisher: WOW! eBook (August 20, 2021)
- Language: English
- ISBN-10: 180056466X
- ISBN-13: 978-1800564664
Building Expert Business Solutions with Zoho CRM: Create world-class Zoho CRM solutions tailored to be a game changer for your business and transform the way you collect, manage, and use customer data
Zoho CRM is one of the most user-friendly, configurable, and competitively priced CRM systems for managing all your customer relationships. When tailored effectively to your business, it empowers your team to work smarter and helps your business to achieve more profitable and scalable growth. This book will show you how to make the most of Zoho CRM to increase productivity.
You’ll start by learning about the foundation modules of Zoho CRM such as Leads, Deals, Contacts, and Accounts, and understand their functionalities that enable you to build effective solutions. Then, you’ll explore innovative workflows that will help you to save time and make sure that your sales teams are proactively managing opportunities and clients. The book also focuses on Zoho Marketplace, as well as how to extend the functionality of Zoho CRM using custom functions. You’ll cover real-world use cases that will inspire you to extend your Zoho adoption by integrating Zoho CRM with other Zoho apps such as Zoho Campaigns, Zoho Forms, Zoho Survey, and SalesIQ. Finally, you’ll discover best practices for adapting and evolving your CRM solutions and maintaining your CRM to achieve continuous improvement.
- Manage customer relationships and acquire new customers quickly
- Understand the importance of Leads, Deals, Contacts, and Accounts modules
- Use game-changing workflows and automation to manage opportunities and clients
- Explore how custom functions can extend the functionality of your CRM
- Integrate Zoho CRM with other Zoho apps such as Zoho Campaigns, Forms, Survey, and Creator
- Discover how to keep your CRM fit for the future and achieve continuous growth
By the end of this Building Expert Business Solutions with Zoho CRM book, you’ll have set up a CRM solution that will be fit for the next 10 years of business growth.